Not getting emails from Forums

Dan 7612

Inspired Forum Member
REIN Member
Dec 21, 2015
48
9
8
Ontario
#1
When I enter a comment into a forum, I click on the subscribe button and request email notification.

I don't receive any emails informing me of responses or changes.

I do get emails from info@reincanada.com so it's not a blocked site issue.

Suggestions?

for this posting I did select "watch this thread" and "receive email notifications"
 

Marnie

Frequent Forum Member
Staff member
REIN Member
Oct 6, 2016
361
119
43
46
#7
Thank you for the update and your earlier email Dan. Our IT department is investigating this and will be in contact with you next week.
 

Harjit

IT Dude
Staff member
REIN Member
May 6, 2009
102
2
18
BC
#8
Ok This issue should be fixed now, if anyone still not receiving emails,
please email info@ reincanada.com.

The most common cause of a person who is watching the thread has not visited the thread and
read the latest posts, or marked it as read since receiving an email notification.

There user will receive no further email notifications until they do so.
 
Last edited:
Likes: Marnie

Tina Myrvang

Client Care Lead
Staff member
REIN Member
Nov 15, 2010
1,193
402
101
52
#17
IF you request an email from a post you must check that option off when you are making your post.