Ok. But this has had these issues since we were handed over the keys by the builder. I have tried pursuing them but they are dragging their feet.

We bought a new house from Bedrock home 2 1/2 years ago and after our first winter we noticed there was water coming through the ceiling just above the kitchen chandelier which left a brown stain on the ceiling. I called the builder to rectify the issue and they said there was no issue. I have...