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App bugs

Discussion in 'Technical Support' started by kfort, Feb 11, 2018.

  1. kfort
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    kfort Senior Forum Member REIN Member

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    Anyone else experiencing major disruption in service lately on the app? It has been showing up every month or so for me but the last week or two I have to log in constantly, then half the time it tells me I’m suspended (reminds me of my almost hockey career), then half the time I can see all thread topics but can’t access them when clicked. Stability is actually getting worse it seems.

    Starting to get frustrated. All I access is the app, if I can’t access that... what’s the point?

    Been a couple years and the “ignore” feature still isn’t linked to the website. Can’t believe that was even let slip to start with. Maybe I’m setting my expectations too high..


    Sent from my iPhone using myREINspace
     
  2. Alvaro Sanchez
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    Alvaro Sanchez Ottawa-Gatineau Investor REIN Member

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    Got an error today when trying to authenticate from another location but I dont get to use it every day (lately)
     
  3. ThomasBeyer
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    ThomasBeyer Senior Forum Member REIN Member

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    Yes same issue here.

    Works on PC but not on iOS (ipad or iphone)
     
  4. kfort
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    kfort Senior Forum Member REIN Member

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    One update over the ~3 year period is a clear indication of this as a very very low priority. Between the cluttered website requiring multiple log ins and commonly used buttons set smaller than those rarely clicked the overall UI doesn’t nearly stand up to the quality of content.


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  5. Tina Myrvang
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    Tina Myrvang Client Care Specialist Staff Member REIN Member

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    The company that hosts our server was down. MyREINSpace was affected and was down for over a week.

    It is up now, so I'm hoping that was the last of the issues.

    Thank you for your patience.
     

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