I would appreciate some feedback regarding my latest interaction with our mortgage broker. I know in the ACRE system, relationships are important. We've used our broker a couple time in the past 4 years and he got us a good deal on our duplex. We were thinking of changing because of personality issues and he tends to cross in to the grey area. Recently, my husband had been in the bank to review RRSPs and they had made an offer to switch our personal residence mortgage over. I went to the broker to see what he could offer as I wanted to give him a chance. In this case, the bank could offer much better (save $2800 over 5 years). If it had been a few hundred bucks, we would have stayed with the broker. When I informed our broker that we were getting the mortage through the bank, he said he doesn't want to work with us anymore as we weren't loyal. In the end, it works out fine as we were thinking of switching, but for future reference, should we have handled it differently? Should we stay with a broker to maintain a relationship and loyalty even if it means $2800 or is it reasonable to expect a broker to realize that we may not always go with him? Thanks