Background Image

Landlords - do you use tenant satisfaction surveys?

Discussion in 'Real Estate Discussion' started by RentGera, Mar 14, 2017.

  1. RentGera
    Offline

    RentGera New Member Registered

    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    1
    I'm wondering if any landlords use tenant satisfactions surveys. If you do, how often do you send and how beneficial are they to your business? Do you have any template you mind sharing?
     
  2. kfort
    Offline

    kfort Well-Known Member REIN Member

    Messages:
    1,277
    Likes Received:
    150
    Trophy Points:
    63
    I always ask for the two things they liked best and the two things they least enjoyed about their stay. 1 week after i return their DD i email to confirm they received it and ask. I find it valuable.

    5 questions, max. People dont owe you their time.
     
    mynick and RentGera like this.
  3. RentGera
    Offline

    RentGera New Member Registered

    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    1
    Great tips, thanks!
     

Share This Page