- Joined
- Dec 31, 2007
- Messages
- 101
Wondering if I'm the only one............
Tried to get into my Rentcheck acct 3 days ago. Kept questioning the IP address then locked me out. Account suspended
Sent email to support as it said to. Got an auto-response.....ticket created......usually reply within 2 hours.
No reply 2 days later. Cant access the link they gave to monitor the ticket
Emailed again-nothing
When you call their number almost every ext you tried starts with "if your account is suspended, have IP issues or trouble getting into your account email us" followed by a few rings then to voicemail. Makes me wonder if they have a system wide issue
Frustrating! and of course its when we have a couple potential tenants that check out great by application but now can't get the last piece
Tried to get into my Rentcheck acct 3 days ago. Kept questioning the IP address then locked me out. Account suspended
Sent email to support as it said to. Got an auto-response.....ticket created......usually reply within 2 hours.
No reply 2 days later. Cant access the link they gave to monitor the ticket
Emailed again-nothing
When you call their number almost every ext you tried starts with "if your account is suspended, have IP issues or trouble getting into your account email us" followed by a few rings then to voicemail. Makes me wonder if they have a system wide issue
Frustrating! and of course its when we have a couple potential tenants that check out great by application but now can't get the last piece