In April 26th, 2014 I signed up with a property management firm to look and manage my property:
Alternate Realty and Property Management Ltd.
#202-15241 Stony Plain Road NW
Edmonton, AB,T5P 3Y4
My starting concern became evident right after. Advertising was shown the back of the house and NOT front face. Wording was with grammatical errors. Also advertised 2 kitchen which only ought to have said 1 kitchen and ONLY show 1 kitchen picture. Immediately the company was notified. It took 2 days before changes happen on website.
We had to take care first of all utility transfers due to the management company had no clue. However, once they were told took care of it.
Company first tried to tell us the property due to demand easy can be rented for over 2000.00 main floor and 1100.00 basement. Personal I said this is not so and I would want to advertise for 1600.00 main floor and about 900.00 basement suite.
They rented the house out NOT according to our agreement 1 person downstairs and 2 adults main floor. They rented to 2 people downstairs and 2 people upstairs.
Yesterday I had to write them, Property Management, an e-mail regarding the care of lawn and movement on the property since one neighbor raised a concern about such. Today I received an e-mail of the company saying the contacted the tenants and promised to cut the lawns. IS it NOT the job of a property management company to look after the property and not for ME to tell them what is going on?
I send them a letter formally terminating their service to my property giving 60 days notice.
My question: Since they done truly hardly nada and I can proof from our site really looking after the property and the NOT following the agreement can I request the up-front lease fee deposit back. The agreement is $300 up-front lease when we signed and them keeping 10% of rental income. Can I?
Also anyone have a good reputable name available to look after the property. I am a senior and don't feel I ought to have worry's when I hire a company. They get paid for it. Please contact me should you know of some names in edmonton. I want to transfer for August 1st.
thank you.
Alternate Realty and Property Management Ltd.
#202-15241 Stony Plain Road NW
Edmonton, AB,T5P 3Y4
My starting concern became evident right after. Advertising was shown the back of the house and NOT front face. Wording was with grammatical errors. Also advertised 2 kitchen which only ought to have said 1 kitchen and ONLY show 1 kitchen picture. Immediately the company was notified. It took 2 days before changes happen on website.
We had to take care first of all utility transfers due to the management company had no clue. However, once they were told took care of it.
Company first tried to tell us the property due to demand easy can be rented for over 2000.00 main floor and 1100.00 basement. Personal I said this is not so and I would want to advertise for 1600.00 main floor and about 900.00 basement suite.
They rented the house out NOT according to our agreement 1 person downstairs and 2 adults main floor. They rented to 2 people downstairs and 2 people upstairs.
Yesterday I had to write them, Property Management, an e-mail regarding the care of lawn and movement on the property since one neighbor raised a concern about such. Today I received an e-mail of the company saying the contacted the tenants and promised to cut the lawns. IS it NOT the job of a property management company to look after the property and not for ME to tell them what is going on?
I send them a letter formally terminating their service to my property giving 60 days notice.
My question: Since they done truly hardly nada and I can proof from our site really looking after the property and the NOT following the agreement can I request the up-front lease fee deposit back. The agreement is $300 up-front lease when we signed and them keeping 10% of rental income. Can I?
Also anyone have a good reputable name available to look after the property. I am a senior and don't feel I ought to have worry's when I hire a company. They get paid for it. Please contact me should you know of some names in edmonton. I want to transfer for August 1st.
thank you.