- Joined
- May 25, 2015
- Messages
- 2
I have a few abandoned dishes on my 3 storey apartment building, they are attached to the flashing and to the brick walls at the top. After a creative tenant attempted to climb the roof and to set up one dish for his own free of charge use, I have called Bell and asked to remove their equipment from my property. Here is what I found:
- Bell does not remove it, as the satellite dish is a property of the tenant who ordered the service.
- When the tenant moves out, he is supposed to dismount a dish from the roof or the wall and to take it with him ( "If he takes his furniture and belongings, why not to take the dish"- suggested Bell representative ) . I imagine, an old lady who just moved to a nursing home could have climbed the exterior ladder 3 stories up to the roof and hanging head down from the edge could have unscrewed the 10kg equipment and then had it taken down using the same ladder...
- Bell does not need any contract with the property owner which allows to install equipment (Rogers does have a contract from my experience). Any tenant can call Bell and tell that the owner has allowed to install a dish. Bell gladly believes anyone wishing to sign up and to pay for the service, and never checks the written lease. If tenant lied, it becomes a responsibility of a landlord to climb the roof and get the equipment removed.
- Bell refuses to provide with a fax number or e-mail where I can send a complain. They do not have a fax.
Abandoned dishes is a liability issue, as they can fell. Unauthorized access to the roof is another issue, as technicians do not care what they carry and drop on a roof membrane.
I would appreciate any suggestions how to deal with this bullet proof technique which allows a respectable provider to do what they want on someone's property.
Thank you,
Ina Gefter
Sales Representative, Commercial Focus Realty Brokerage
www.cfrealty.ca
[email protected]
- Bell does not remove it, as the satellite dish is a property of the tenant who ordered the service.
- When the tenant moves out, he is supposed to dismount a dish from the roof or the wall and to take it with him ( "If he takes his furniture and belongings, why not to take the dish"- suggested Bell representative ) . I imagine, an old lady who just moved to a nursing home could have climbed the exterior ladder 3 stories up to the roof and hanging head down from the edge could have unscrewed the 10kg equipment and then had it taken down using the same ladder...
- Bell does not need any contract with the property owner which allows to install equipment (Rogers does have a contract from my experience). Any tenant can call Bell and tell that the owner has allowed to install a dish. Bell gladly believes anyone wishing to sign up and to pay for the service, and never checks the written lease. If tenant lied, it becomes a responsibility of a landlord to climb the roof and get the equipment removed.
- Bell refuses to provide with a fax number or e-mail where I can send a complain. They do not have a fax.
Abandoned dishes is a liability issue, as they can fell. Unauthorized access to the roof is another issue, as technicians do not care what they carry and drop on a roof membrane.
I would appreciate any suggestions how to deal with this bullet proof technique which allows a respectable provider to do what they want on someone's property.
Thank you,
Ina Gefter
Sales Representative, Commercial Focus Realty Brokerage
www.cfrealty.ca
[email protected]
