Not getting emails from Forums

[Dan 7612]

When I enter a comment into a forum, I click on the subscribe button and request email notification.

I don't receive any emails informing me of responses or changes.

I do get emails from info@reincanada.com so it's not a blocked site issue.

Suggestions?

for this posting I did select "watch this thread" and "receive email notifications"

 

[Will Thompson]

I have the same issue.

 

[Erin Francey]

Thank you for your request we are looking into it and will be back to you!

 

[Dan 7612]

#erinfrancey

I did not get any emails when you added your comment.

 

[Dan 7612]

I did not get the notification.

 

[Dan 7612]

I have not heard from anyone for an update.

 

[Marnie]

Thank you for the update and your earlier email Dan. Our IT department is investigating this and will be in contact with you next week.

 

[Harjit]

Ok This issue should be fixed now, if anyone still not receiving emails,
please email info@ reincanada.com.

The most common cause of a person who is watching the thread has not visited the thread and
read the latest posts, or marked it as read since receiving an email notification.

There user will receive no further email notifications until they do so.

 

[carrie palmer]

I am a newbie and I am receiving mails

 

[Dan 7612]

Well they say it is fixed. Let's see if it is.

Can someone respond to this posting?

Thanks
Dan

 

[Chad9219]

H

 

[Dan 7612]

Alrighty!

Looks like IT got-er-done!

Thanks @Chad9219

 

[Chad9219]

 

[Marnie]

Great to hear it has been resolved!

 

[Tina Myrvang]

I'm so happy that has been resolved.

 

[Dhra Sharma]

I did not get email!

 

[Tina Myrvang]

IF you request an email from a post you must check that option off when you are making your post.