I almost never communicate with respondents via phone. It's a pain in my rear. I have 10 or 11 questions via email auto response.
Yes I lose some who would prefer phone communication. Doesn't even bother me. I suppose in an exceptionally slow market it would.
My auto response in its entirety (much of it was borrowed from this forum years back):
Thanks for your inquiry about our unit for rent. Please complete and return the questions below and we will contact you to arrange for a viewing. Please note: viewings are by appointment only and only those who fill in the following information will be contacted to schedule a time to view this incredible property.
1. When are you looking for a place to rent?
2. How long do you want to rent for?
3. How long have you been living at your current residence?
4. Do you have any pets? (Describe)
5. How many people (adults & children) will be renting this suite?
6. Have you already given your current landlord notice?
7. Please tell me about your job(each adult). Details are useful
8. If you are offered the unit, do you have the deposit (1st months rent) immediately available?
9. Are you just starting your search or have you been looking for a while?
10. Please provide your name, phone number and preferred email address. I will most likely communicate via email for convenience.
Thank you,
Saskatoon Properties