- Joined
- Sep 14, 2016
- Messages
- 42
Hey everyone. Just curious if anyone here may have any experience or advice with this issue.
We have a tenant who has sent us a few pictures of their toilet which clearly shows black stuff (assuming mold) coming from the rim of the toilet. There may or may not be some mold in the bathroom vent fan (took pictures but cannot say for sure if it is mold - could just be dust)
Tenants are very demanding and unreasonable and they are requesting a $1000 air test. I spoke with an air specialist and gave him the breakdown on what has been happening and he believes that it could just be in the very beginning of the mold outbreak. The apartment that they are in is VERY humid. The humidity thermo is holding around 70 degrees which seems unusually high for a dry climate.
The specialist has said get a dehumidifier in there ASAP, get the the toilet and fans cleaned with bleach/water and get the bathroom fan functioning at full capacity before doing an air test.
Told the tenants this and they are unsatisfied and still demanding the test.
What are your thoughts? Can the tenants legally demand this test? I have a call in with RTB but awaiting a call back.
Thanks
We have a tenant who has sent us a few pictures of their toilet which clearly shows black stuff (assuming mold) coming from the rim of the toilet. There may or may not be some mold in the bathroom vent fan (took pictures but cannot say for sure if it is mold - could just be dust)
Tenants are very demanding and unreasonable and they are requesting a $1000 air test. I spoke with an air specialist and gave him the breakdown on what has been happening and he believes that it could just be in the very beginning of the mold outbreak. The apartment that they are in is VERY humid. The humidity thermo is holding around 70 degrees which seems unusually high for a dry climate.
The specialist has said get a dehumidifier in there ASAP, get the the toilet and fans cleaned with bleach/water and get the bathroom fan functioning at full capacity before doing an air test.
Told the tenants this and they are unsatisfied and still demanding the test.
What are your thoughts? Can the tenants legally demand this test? I have a call in with RTB but awaiting a call back.
Thanks